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FAQ

WHERE DO YOU SHIP?
Currently, Omi Grace ships everywhere in the US. 

International Shipping will be available in the future. Thank you for your patience as we make moves to serve more of you. 

WHEN WILL MY ORDER SHIP? 
Items purchased on this site will be shipped within 2 days after your order has been placed. ALL items will be shipped via USPS with delivery confirmation and insurance.   

DO YOU STILL DO CUSTOM ORDERS?
Of course. To request an order form or a quote for a custom order, just shoot us a message using the contact page. 

Custom orders will take an estimated 2-3 weeks. Please contact us directly for a more accurate turnaround.

REFUNDS/RETURNS/EXCHANGES?
New unused tees can be exchanged for a different size once the previous order has been returned to us. OG does not cover return shipping. 

No returns or exchanges on jewelry, artwork, or bags. Your orders are made with and packed with love, care, and attention. We cannot be held responsible for any damages that may occur via transit. However, we value your business and will be glad to assist if any issues do arrive. Please reach out to us via the contact page for assistance. 

MY QUESTION WASN'T COVERED HERE, HOW CAN I GET HELP? 

If you have any additional questions, you can reach us via the contact page, or email me at heysymone@omigrace.com.